🔐 PRIVACY POLICY

Energy Savings Program LLC
Effective Date: February 2, 2026

Privacy Policy

Energy Savings Program LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, submit forms, complete surveys, book appointments, or communicate with us.

How Information Is Collected

We collect information when you voluntarily provide it through our website, forms, surveys, scheduling tools, or when you communicate with us by phone, email, or SMS.

Information We Collect

We may collect the following information:

First and last name

Phone number

Email address

Property address

Information submitted through surveys or questionnaires

Appointment, scheduling, and communication details

How Information Is Used

We use your information to:

Respond to inquiries and service requests

Determine eligibility for energy-related consultations or programs

Schedule, confirm, and manage appointments

Send service-related communications such as appointment reminders, eligibility updates, and customer support messages

Improve our services, systems, and customer experience

SMS Communications & Opt-In

By submitting your phone number and providing consent through our website, forms, or scheduling tools, you agree to receive SMS messages from Energy Savings Program LLC related to service updates, eligibility notifications, appointment reminders, and customer support.

Message and data rates may apply

Message frequency varies

You may opt out at any time by replying STOP

Reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase. Messages may be sent using an automated system.

Data Sharing & Mobile Information Protection

We do not sell, rent, or share your personal information for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service platforms, CRM systems, website hosting providers, analytics tools, or SMS delivery providers, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to improve website functionality, analyze usage trends, and enhance user experience. You may adjust your browser settings to refuse cookies if you prefer.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Your Rights & Choices

You may request to update or correct your personal information by contacting us. You may opt out of SMS communications at any time by replying STOP.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the updated policy.

Contact Information

If you have questions regarding this Privacy Policy, please contact us at:

Energy Savings Program LLC
Phone: +1 (818) 612-4296
Email: [email protected]
Website:
https://energysavingsprogram.co